Assemble your Phoenix
Gravity Water Filter


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Prime Cartridges Before Use


Prime & Assemble POSTreat Steel Cartridge


Test candle

Install my Sprit Ceramic Cartridge


Customer Care

Troubleshoot
my filter


Test candle

Test my Phoenix
Carbon Cartridges




egister!

Your Product to Enjoy 10 years Warranty on Water Filter Housing Unit.


Frequently Asked Question

PHOENIX is the world’s No.1 manufacturer of Stainless Steel Gravity Water Filter Systems,sold globally, under various brands. Our misssion is to deliver long-lasting products that are unmatched in quality,with a focus on continuous development…

 

PHOENIX  is the world’s No.1 manufacturer of Stainless Steel Gravity Water Filter Systems,sold globally, under various brands. Our misssion is to deliver long-lasting products that are unmatched in quality,with a focus on continuous development…

PHOENIX is the world’s No.1 manufacturer of Stainless Steel Gravity Water Filter Systems,sold globally, under various brands. Our misssion is to deliver long-lasting products that are unmatched in quality,with a focus on continuous development…

 

Do Phoenix Gravity Cartridges effectively eliminate estrogen?

While we have not specifically tested for the removal of estrogen, our Phoenix carbon filters are made with Activated Carbon, which is known to adsorb estrogen from water. Therefore, we can state that these filters do effectively filter out estrogen. Please see the below links for your kind information.

https://pubmed.ncbi.nlm.nih.gov/22123241 
https://chestsculpting.com/how-to-remove-estrogen-from-your-drinking-water

The first 40-50 liters of filtered water may appear cloudy. To avoid this, it is recommended to prime the filter for a minimum of 3 minutes before reassembling it in the tank. The initial filtered water should be discarded, and the subsequent water will be clear. If the issue persists despite priming, provide us with images of the cloudy water.

Phoenix Carbon Cartridges are made from virgin coconut shell-activated carbon. The Porous of the Carbon is designed to effectively adsorb Residual Pharmaceuticals substances from the tap water. The Phoenix Gravity have been tested and proved to remove most of the Volatile Organic compounds such as 1,4- dichloro benzene, 2-Butanone, Acetone, Allyl Chloride and other many pharmaceutical residuals. Please refer our test certificates for more details.

Our airlock clip, which you receive along with our water filter system is provided to use in case the bottom chamber gets airlocked – which will cause a reduced filtration rate and reduced flow of water from the tap. The airlock may occur in less than 1% of cases where there may be a closer fitment between the top and bottom chambers, or when a vapor film is created between the two chambers, blocking the flow of air.

Customer Support

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