How frequently do I have Prime my Carbon Cartridges?
How to Assemble my Phoenix Gravity Water Filter System?
PHOENIX is the world’s No.1 manufacturer of Stainless Steel Gravity Water Filter Systems,sold globally, under various brands. Our misssion is to deliver long-lasting products that are unmatched in quality,with a focus on continuous development…
How to Assemble my Stainless Steel Tap?
Can my filter effectively eliminate estrogen?
Do Phoenix Gravity Cartridges effectively eliminate estrogen?
While we have not specifically tested for the removal of estrogen, our Phoenix carbon filters are made with Activated Carbon, which is known to adsorb estrogen from water. Therefore, we can state that these filters do effectively filter out estrogen. Please see the below links for your kind information.
Why does my water appear cloudy even after filtering?
The first 40-50 liters of filtered water may appear cloudy. To avoid this, it is recommended to prime the filter for a minimum of 3 minutes before reassembling it in the tank. The initial filtered water should be discarded, and the subsequent water will be clear. If the issue persists despite priming, provide us with images of the cloudy water.
Is residual pharmaceutical waste effectively removed by Phoenix Gravity filter?
Guidelines for the correct usage and timing of the Air lock clip.
Our airlock clip, which you receive along with our water filter system is provided to use in case the bottom chamber gets airlocked – which will cause a reduced filtration rate and reduced flow of water from the tap. The airlock may occur in less than 1% of cases where there may be a closer fitment between the top and bottom chambers, or when a vapor film is created between the two chambers, blocking the flow of air.